RWA Letter to REDWatch Regarding BEP2 Consultation

25 February 2011

Mr
Michael Shreenan

Convenor
of Redwatch

c/- PO
Box 1567

Strawberry Hills NSW 2012

Dear
Mr Shreenan,

I refer to the Redwatch letter dated
15 February 2011, expressing concern with the public
consultation occurring on the Built
Environment Plan Stage 2 (BEP 2), I acknowledge that the
Redwatch letter does not necessarily reflect your personal
views on this matter and I have considered this in my response as outlined
below.

While the ‘intended spirit in which the requests (and
comments)
are mode” is acknowledged, both the specific comments made in the Redwatch letter,
and its central suggestion that inadequate consultation has and is occurring
regarding BEP 2 are not agreed.

The
Redfern Waterloo Authority, in close consultation with Housing NSW, has
undertaken
significant
effort in seeking to engage with the community and other key stakeholders on
this key
project. As you
are aware, the RWA has determined that this consultation is a non-statutory
process thereby affording the community further
opportunities to consider this matter at a later
date. As you are also aware, this issue of affording the
community this opportunity of a non-
statutory
consultation period has been a key request of Redwatch and we have responded to
that request accordingly.

Any suggestion that “misdirection techniques’
are being used at street corner
discussions is firmly rejected. Questions
regarding the type of facilities residents may desire is a perfectly valid
request for information that will help
in the development of the BEP 2 project. Further, full information regarding BEP 2 is provided at the street corner
sessions, which have been extensively and widely notified as being for the purpose of discussing the Plan. There has been
no intent to avoid legitimate
consultation either by RWA or Housing NSW.

As
Redwatch is also aware, Housing NSW has
spent
much of
the last 18
months conducting
activities that
have been aimed to build understanding and knowledge of planning and urban
design issues, so that social housing residents will be
better able to comment on BEP 2. This has
included:

  • A series of site visits and workshops on Urban Design with bus trips out to new residential
    developments
    (including
    Bonnyrigg, Mlinto, Pyrmont, Victoria Park), so residents could see
    how planning controls and urban
    design principles operate in practice. Bi Lingual
    Community Educators (BCE) were
    available for these sessions. Bruce Judd (UNSW) has been a primary person in
    this series;
  • A series of Community Forums featuring visiting experts in urban design
    or regeneration
    (Bliss
    Browne, Judy Cowans, Jim Diers, George Housakos) so the community could hear
  • First hand what’s happening across the World and what the issues and
    trends are. Reports
    on
    proceedings were provided on each of these Forums to our stakeholder list;
  • Sponsoring tenants to attend
    Shelter’s ‘Estates in the Balance’ Conference to learn more about renewal;
  • A number of ‘Meet the Designer’
    sessions so the community could begin a conversation with some of the people contributing urban design ideas for Redfern and
    Waterloo, coordinated by Chris Johnstone; and
  • A
    Community Learning and Research Forum (facilitated by Judy Stubbs) which
    identified a
    process and some
    key issues that the community believes are important to understand in
    planning for renewal in Redfern and Waterloo. A further
    Forum is scheduled for mid
    February.

In terms of the
consultation following the release of draft REP 2, the following components of
the consultation
strategy have included:

  • Advertisements in key
    newspapers (the Sydney Morning Herald & the Sydney Central Courier);
  • Housing
    NSW residents being provided with a Resident Information booklet, with
    interpreter
    service details
    and facts on BEP 2 — over 4000 people;
  • The
    Plan being available on RWA’s website, with electronic copies also being
    available on
    request;
  • Fact
    sheets, and frequently asked questions (FAQs), together with supporting studies
    being
    placed on the website;
  • Updated FAQs in response to questions and queries received from the consultative processes
    being placed on the website;
  • A
    dedicated phone line with a professional town planner ready to answer queries
    being set
    up;
  • A Feedback forms to make
    providing a submission easier;
  • A Newsletter summary
    being delivered to every household and business in the RWA Operational
    Area (approximately 20,000 recipients);
  • RWA
    holding 7 information sessions at Redfern Town Hall, including Saturdays and
    evenings during the exhibition period. These sessions
    included hard copies of the Plan,
    large
    information panels and experts in planning and HNSW representatives being
    available to discuss the Plan and answer any questions,
    In addition bi-lingual community
    educators
    (Russian, Cantonese and Mandarin interpreters) have also attended all sessions;
  • The
    RWA’s architect and traffic advisors have attended the Saturday sessions;
  • The
    RWA printed and distributed 4500 additional feedback forms to the social
    housing sites
    following the request for access to
    hard copies of the feedback forms for social housing tenants from the Redwatch meeting held on 3 February 2011. This involved
    a feedback form, covering letter
    with advice in Russian, Cantonese and Mandarin on how to have your say
    and a fact sheet to provide an overview of what the BEP 2 is about;
  • The
    use of an independent specialist consultation firm to collate all feedback, and
    manage
    the information sessions;
  • Specific
    briefings to key stakeholders groups, including Redwatch, to explain the detail
    on
    the BEP 2 project and to answer any queries in this
    regard;
  • HNSW holding
    information sessions daily at Redfern and Waterloo, including:
  • 15 sessions
  • 4 sessions specifically for the Aboriginal community
    held at The Block, outside the Purple Goanna,
    NCIE and at Wyanga facilitated by the Aboriginal Housing Specialist from HNSW
  • 11 held on street corners and 4 drop in sessions in the
    Social Housing Community Rooms
  • Another 11 sessions are planned for the week ending 25
    February 2011
  • These HNSW information sessions include Russian, Cantonese and Mandarin
    interpreters.

Through the street corner sessions, over 500 social
housing residents have been consulted to date
which represents over 10% of public housing tenancies,
while around 100 people have attended
the information sessions at Redfern Town Hall. Over 300
feedback forms
have
been
received by the RWA. The feedback forms and submissions received
will be analysed and reported upon by Mediate Today — the independent
consultancy firm contracted by the RWA to assist in the
consultation process.

Whilst we are awaiting all submissions and feedback
forms, the response from the Public
Information
sessions thus far has largely indicated that this process is very effective.
Comments
have included,
via email, that an attendee ‘had learnt
more about planning in 2 hours
from the
information
session than she had in two years”.

In light of all of the above, the assertion that the
consultation process is inadequate and/or flawed
is clearly not agreed. I am of the view that the
commitment to gathering and understanding
community views displayed by both the RWA and Housing
NSW has been of a high standard and
that
the implementation of
the consultation
process has been done
in a professional manner,

Although the consultation process is ongoing, the
feedback to date has been very constructive,
which augers well for the development of this project and
the
further
work
that will be
undertaken
accordingly. It
is also worth noting that
the HNSW will be
undertaking further detailed consultation as part of their master-planning
process which will
follow
the
finalisation of
BEP 2.

In closing I wish
to reiterate the position of the RWA on consultation that I have advised
Redwatch and other organisations since my appointment as the
Chief Executive Officer
of the RWA, which is we seek to engage with
the community on our specific proposals, and whilst we acknowledge that we will not always agree, respectful dialogue on
these matters is central to our approach.
We remain
committed to this approach accordingly.

I trust this assists you with this
matter.

Yours sincerely,

Roy Wakelin-King AM

Chief Executive
Officer

REDWatch Note – This letter was in reply to  REDWatch Concerns Regarding BEP2 Consultation