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This is a MS Word template that may be useful in documenting systemic issues in Waterloo. It has been adapted from Scotland Citizens Advice model to encourage reporting of systemic issues case studies in the lead up to a meeting between NGOs and Government Departments in February 2018. If you do not find the template … Read more

This is a draft of Social Policy: How Does it Impact My Client, My Service and My Role? It has been adapted from Scotland Citizens Advice model to encourage people to think about systemic issues and how and why they should be identified. This has been put together to assist interested people put together examples … Read more