What is
Homes NSW?
Homes NSW is a new government division that brings
together housing and homelessness services from NSW Department of Communities
and Justice (DCJ), NSW Land and Housing Corporation (LAHC), and the Aboriginal
Housing Office in addition to key worker housing functions from across
government.
Homes NSW has been tasked with rebuilding the social and
affordable housing system in our state as well as turbocharging the building of
social and affordable homes.
What does Homes
NSW do?
The current
housing system is broken, and we need to fix it. We know that we need better
communication, less buck-passing and faster repairs.
Homes NSW brings
maintenance, tenant services and homelessness support all under one roof making
it easier for people to get the help they need – putting people back at the
heart of the system. This is our opportunity to rebuild a broken system, build
good quality, sustainable, homes for people who need them and treat the cause –
not the symptoms – of homelessness by providing people with safe, secure homes.
What does this change for me?
These changes will not affect your current tenancy. Homes
NSW will make accessing support services easier, by combining our services,
expertise and skills under one roof to help you. Our goal is clear – you will
be at the heart of everything that we do.
We know systems
like how to apply for public housing, transfers and maintenance are often
complicated and difficult to access – we are looking at what we can do to
improve these processes and would welcome any feedback you might have.
Who do I contact?
You can reach us and of the following ways:
Scan the QR code (on the PDF linked below)
Download the MyHousing App available on the App Store or Google Play
Call the Housing Contact Centre 1800 422 322 or visit the
website at nsw.gov.au/homes-nsw
Summary
Homes
NSW brings together the housing and homelessness functions of the Department of
Communities and Justice (DCJ), the NSW Land and Housing Corporation (LAHC),
Aboriginal Housing Office (AHO) and key worker housing functions from across
government under one roof. A division within DCJ, Homes NSW leads work to
provide safe and secure homes through social and affordable housing while
delivering supports and services that minimise experiences of homelessness
being repeated.
Source: Homes NSW Fact Sheet 1 February 2024 and Services Diagram supplied to REDWatch meeting 5 Feb 2024 – You can download a PDF of the these two documents at – Homes NSW Fact Sheet and Services diagram PDF – 5 Feb 2024